• Developed successful market penetration and share of customer strategies for OEM’s increasing sales each year. Used team selling with a blend of direct sales, manufacturer’s agents and exclusive distribution.
  

• Developed aftermarket distributor programs that included various sales aids and promotions for retail pull-through at the dealer level. Sales increases were double-digit during this period.
  

• Restructured sales and customer service to develop closer relationships with key customers as part of customer satisfaction strategy. Established successful direct sales and warehousing operation in largest market while reducing costs by 25+%.
  

• Not all business is good in job shops. Understanding the 80/20 rule, developed customer profitability system to rank customers and rationalize customer base.
  

• Grew sales and operating profits by 20+% in job shops through traditional sales, handling overflows and low volume products, value added services and packaging, and specialized design applications for low volume high margin products.

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